Terms of Service

Effective date: 28 May 2026

These Terms of Service (“Terms”) govern your access to and use of AEOlift, including our website, dashboard, reports, audits, recommendations, notifications, and related services collectively referred to as the “Service”.

The Service is operated by:

In these Terms, “Company”, “we”, “us”, or “our” means Tedy Development s.r.o.

By accessing or using the Service, creating an account, requesting an audit, starting a trial, or purchasing a subscription, you agree to these Terms. If you do not agree, you must not use the Service.

1. Plain English Summary

AEOlift is a business tool for monitoring how brands appear across selected AI and search surfaces.

We provide audits, dashboards, alerts, reports, and recommendations. We do not guarantee AI mentions, rankings, traffic, leads, sales, revenue, or any specific business result.

AI-generated answers and search results are controlled by third-party platforms and may be inaccurate, incomplete, inconsistent, or change over time.

You are responsible for reviewing and implementing any recommendations. Unless separately agreed in writing, we do not provide full-service SEO, advertising, PR, legal, or website implementation services.

This summary is provided for convenience only. The full Terms below are legally binding.

2. Business Use Only

The Service is intended for business and professional use only.

By creating an account, requesting an audit, starting a trial, or purchasing a subscription, you represent and warrant that you are acting for business or professional purposes and not as a consumer.

If you are a consumer under applicable law, you must not purchase or use the paid Service unless we expressly agree otherwise in writing.

3. Description of the Service

AEOlift helps businesses monitor, analyze, and improve how their brand, website, products, services, competitors, and related topics may appear in AI-generated answers, AI search experiences, search results, and similar third-party information systems.

Depending on your plan, the Service may include:

• AI visibility audits
• Brand mention tracking
• Competitor visibility tracking
• Visibility scores and trend dashboards
• AI-generated and rule-based recommendations
• Alerts and notifications
• Periodic reports
• Content and technical improvement suggestions
• Experimental or beta features

The Service is an analytical and advisory tool. It does not guarantee any specific ranking, mention, traffic increase, revenue increase, search visibility, AI visibility, or business outcome.

4. No Guarantee of AI Mentions, Rankings, Traffic, or Results

You understand and agree that AI-generated answers, search results, AI overviews, ranking systems, and third-party platforms are controlled by independent third parties.

We do not control and cannot guarantee how your brand, website, competitors, products, services, or content will appear in:

• ChatGPT or OpenAI-powered systems
• Claude or Anthropic-powered systems
• Gemini or Google-powered systems
• Perplexity
• Google Search or Google AI Overviews
• Bing, Brave Search, or other search engines
• Any other AI, search, recommendation, or answer engine

We do not guarantee:

• That your brand will be mentioned
• That your brand will rank higher
• That AI systems will describe your company accurately
• That recommendations will improve visibility
• That traffic, leads, sales, or revenue will increase
• That competitors will decrease in visibility
• That reported results will be identical to manual checks
• That third-party platforms will remain available or behave consistently
• That any SEO, marketing, or business result will be achieved

SEO, AI visibility, brand visibility, and digital marketing outcomes are uncertain and depend on many factors outside our control, including your website, content quality, market, competition, technical implementation, third-party platforms, algorithms, model updates, and user behavior.

5. Audit Results Are Snapshots

Audit results, visibility scores, competitor comparisons, AI responses, citations, search results, alerts, and recommendations are snapshots based on selected prompts, providers, data sources, locations, settings, and time of collection.

They may not represent all possible:

• AI-generated answers
• Search results
• User experiences
• Geographic locations
• Devices
• Languages
• Personalization contexts
• Prompt variations
• Ranking environments
• Future results

Results may vary depending on query wording, timing, provider behavior, personalization, model updates, indexing status, API behavior, rate limits, outages, and other factors outside our control.

6. Experimental Nature of AI and Search Data

You acknowledge that AI-generated content and search results may be incomplete, inaccurate, inconsistent, outdated, biased, or subject to change.

The Service may use automated systems, third-party APIs, AI models, search APIs, and data providers. We are not responsible for inaccuracies, omissions, delays, inconsistencies, or changes caused by these third parties.

7. Eligibility and Account Responsibility

You must be at least 18 years old and legally able to enter into a binding agreement to use the Service.

You are responsible for:

• Providing accurate account and billing information
• Keeping your login credentials secure
• All activity under your account
• Ensuring that your use of the Service complies with applicable law
• Ensuring that you have the right to submit any websites, brand names, competitor names, keywords, content, prompts, or other information to the Service

You must notify us immediately if you suspect unauthorized access to your account.

8. Customer Data

You may provide information to the Service, including company names, websites, competitors, keywords, prompts, brand descriptions, user settings, notification details, and other business information (“Customer Data”).

You retain ownership of your Customer Data.

By using the Service, you grant us a limited, non-exclusive, worldwide license to use, process, store, transmit, and analyze Customer Data only as necessary to:

• Provide the Service
• Generate audits, dashboards, reports, alerts, and recommendations
• Maintain, secure, and improve the Service
• Provide customer support
• Comply with legal obligations
• Enforce these Terms

You are responsible for ensuring that your Customer Data is lawful, accurate, and does not infringe the rights of any third party.

9. Sensitive Data

You must not submit sensitive personal data, special category data, health data, financial account data, government identifiers, passwords, secrets, API keys, confidential third-party personal data, children’s data, or regulated data to the Service unless we have expressly agreed in writing that such processing is allowed.

If you submit such data without our written agreement, you do so at your own risk and in violation of these Terms.

10. Anonymized and Aggregated Data

We may use anonymized, aggregated, or de-identified data derived from use of the Service to improve the Service, develop features, analyze trends, create benchmarks, and publish general insights.

Such data will not reasonably identify you, your company, your users, or your customers.

For founding customers or early access customers, we may ask for permission to use anonymized results, screenshots, or case study materials. Unless explicitly agreed otherwise, we will not publicly identify you by name, logo, or trademark without your permission.

11. Third-Party Services and APIs

The Service may depend on third-party services, APIs, AI providers, search providers, hosting providers, payment processors, email providers, messaging platforms, analytics services, and infrastructure providers. The current list of our main subprocessors is published at aeolift.io/subprocessors.

We are not responsible for:

• Third-party downtime
• API failures
• Rate limits
• Data inaccuracies
• Model behavior
• Search result changes
• Changes in pricing
• Changes in API terms
• Removal of features
• Delays
• Security incidents caused by third-party providers
• Changes in AI or search behavior

Your use of the Service may be affected by third-party systems outside our control.

12. Recommendations Are Not Professional Advice

The Service may provide recommendations related to AI visibility, SEO, content, technical website improvements, schema markup, brand positioning, competitor visibility, and similar topics.

These recommendations are informational only.

They do not constitute:

• Legal advice
• Financial advice
• Investment advice
• Tax advice
• Public relations advice
• Crisis management advice
• Cybersecurity advice
• Professional SEO guarantee
• Guaranteed business strategy

You are responsible for evaluating and implementing any recommendation at your own risk.

We are not responsible for any consequences resulting from your decision to implement, ignore, modify, publish, or rely on recommendations generated by the Service.

13. Customer Responsibility for Published Content

You are solely responsible for reviewing, approving, editing, publishing, and legally clearing any content, recommendations, reports, technical suggestions, or materials created or suggested through the Service.

You are responsible for ensuring that any published or implemented material complies with:

• Applicable law
• Third-party rights
• Intellectual property rights
• Advertising rules
• Platform policies
• Industry regulations
• Your own business requirements

We are not responsible for claims, losses, penalties, ranking changes, traffic changes, reputational harm, or legal issues resulting from your use, publication, or implementation of Service outputs.

14. Generated Materials

The Service may generate reports, summaries, recommendations, draft content, technical suggestions, or other materials.

You are responsible for reviewing all generated materials before using, publishing, or relying on them.

Generated materials may contain:

• Errors
• Outdated information
• Incorrect assumptions
• Incomplete analysis
• Third-party inaccuracies
• AI hallucinations
• Suggestions that may not be suitable for your business

We do not guarantee that generated materials are accurate, complete, lawful, suitable, or fit for your specific purpose.

15. No Reliance on Marketing Materials

Any examples, screenshots, sample reports, case studies, benchmarks, estimated improvements, marketing claims, or promotional materials are provided for illustrative purposes only.

They do not guarantee that you will achieve similar results.

If there is a conflict between these Terms and general marketing materials, these Terms will control.

16. Customer Responsibilities and Acceptable Use

You agree not to use the Service to:

• Violate any law or regulation
• Infringe intellectual property rights
• Submit unlawful, misleading, defamatory, or harmful content
• Monitor brands, websites, or competitors in a way that violates applicable law
• Generate or publish misleading, deceptive, defamatory, or unlawful content
• Reverse engineer, copy, or reproduce the Service
• Attempt to access systems or data without authorization
• Interfere with the operation or security of the Service
• Abuse APIs, rate limits, trials, promotional offers, or automated access
• Use the Service to create a competing product or service without our written permission
• Upload malware, malicious code, secrets, passwords, or harmful content
• Misrepresent your identity or affiliation
• Resell, sublicense, or provide access to the Service unless expressly permitted by your plan

We may suspend or terminate your access if we believe you violated these Terms or created legal, security, operational, reputational, or commercial risk.

17. Account Sharing and Access

Unless your plan expressly allows multiple users or team access, your account may be used only by the registered user or authorized organization.

You must not share login credentials outside your authorized team.

You are responsible for all actions taken through your account.

18. Subscriptions, Fees, Taxes, and Payment

Some parts of the Service require payment.

By purchasing a subscription, you agree to pay the fees shown at checkout, on the pricing page, in an order form, or in a written agreement.

Unless otherwise stated:

• Fees are charged in advance
• Subscriptions renew automatically
• Prices are exclusive of VAT, sales tax, withholding tax, duties, or similar taxes
• You are responsible for all applicable taxes
• Payments are processed by a third-party payment provider
• We do not store full payment card details
• Failure to pay may result in suspension or termination of access

We may change pricing in the future. If we change pricing for an active subscription, we will provide reasonable notice where required by law or by the terms of your plan.

If you initiate a chargeback without first contacting us to resolve a billing issue, we may suspend your account while the chargeback is investigated.

19. Founding Customer, Beta, and Early Access Terms

If you join a founding customer, beta, pilot, or early access program, you acknowledge that the Service may still be under development.

Early access features may be:

• Incomplete
• Experimental
• Changed or removed
• Temporarily unavailable
• Less stable than final production features

Founding customer pricing, discounts, or special terms may be limited in time, availability, or scope.

Unless separately agreed in writing, participation in an early access or founding customer program does not guarantee permanent discounted pricing, custom features, exclusivity, or future availability of any feature.

We may limit or refuse trials, free audits, promotional offers, or discounts if we believe they are being abused, duplicated, resold, or used for purposes inconsistent with the Service.

20. Refunds and Cancellation

You may cancel your subscription according to the cancellation process provided in the Service or by contacting us at info@tedydev.com.

Because the Service is provided as a business-to-business digital service, fees are non-refundable unless required by mandatory law or expressly agreed in writing.

Unless otherwise required by law or expressly stated in a separate written agreement:

• Subscription fees are non-refundable
• Partial months are not refunded
• Setup fees, onboarding fees, and custom work fees are non-refundable
• Cancellation stops future renewals but does not automatically refund previous payments

If we offer a trial, discount, beta price, or founding customer price, the specific terms will be shown on the pricing page, checkout page, or written agreement.

Nothing in these Terms limits any mandatory rights that may apply under applicable law.

21. Service Availability

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted, error-free, or always-available operation.

The Service may be unavailable due to:

• Maintenance
• Updates
• Infrastructure issues
• Third-party outages
• API failures
• Security incidents
• Network problems
• Force majeure events
• Other circumstances outside our reasonable control

We are not liable for downtime, data delays, incomplete audits, missed notifications, or temporary unavailability of the Service.

22. No Service Level Agreement

Unless expressly agreed in a separate written agreement, the Service is provided without any service level agreement, uptime commitment, response-time commitment, or support-time commitment.

Support is provided on a commercially reasonable basis.

23. Changes to the Service

We may modify, improve, limit, suspend, discontinue, or remove any part of the Service at any time.

This includes changes to:

• Features
• Reports
• Dashboards
• Metrics
• Data sources
• AI providers
• Search providers
• Scoring formulas
• Recommendation systems
• Notification channels
• Pricing plans
• Beta features

We are not liable for changes, discontinuation, or removal of any feature, provided that we do not intentionally deprive paid customers of the core paid Service without reasonable cause.

24. Intellectual Property

The Service, including software, design, dashboards, workflows, algorithms, scoring systems, reports format, branding, trademarks, text, graphics, and other materials, is owned by Tedy Development s.r.o. or its licensors.

These Terms do not transfer any intellectual property rights to you.

You may use the Service only as permitted by these Terms.

You may not copy, resell, sublicense, reproduce, modify, reverse engineer, or create derivative works from the Service except as expressly allowed by law or with our written permission.

25. Confidentiality

If either party receives non-public business, technical, financial, product, or strategic information from the other party, the receiving party must use reasonable care to protect it and may use it only for purposes related to the Service.

Confidential information does not include information that:

• Is publicly available
• Was already known without confidentiality obligations
• Is independently developed
• Is lawfully received from another source
• Must be disclosed by law or court order

26. Privacy and Data Protection

Our processing of personal data is described in our Privacy Policy.

By using the Service, you agree that we may process personal data as described in the Privacy Policy and as necessary to provide the Service.

If your use of the Service involves personal data subject to GDPR or other data protection laws, you are responsible for ensuring that you have a lawful basis to provide such data to us.

Where required, the parties may enter into a separate Data Processing Agreement.

27. Security

We use reasonable technical and organizational measures to protect the Service and Customer Data.

However, no system is completely secure.

We do not guarantee absolute security and are not responsible for unauthorized access, loss, or disclosure of data caused by:

• Your failure to secure credentials
• Third-party provider incidents
• Malware or compromise on your devices
• Misconfigured integrations
• Unauthorized sharing of account access
• Events outside our reasonable control

You must use the Service responsibly and notify us promptly of any suspected security issue.

28. Disclaimers

To the maximum extent permitted by law, the Service is provided on an “as is” and “as available” basis.

We disclaim all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

• Implied warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy
• Reliability
• Availability
• Security
• Error-free operation
• Suitability for your business needs

We do not warrant that the Service will meet your expectations, generate revenue, improve rankings, increase traffic, produce accurate results, or produce any specific business outcome.

29. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for intent, gross negligence, fraud, or death or personal injury caused by negligence where such exclusion is prohibited.

To the maximum extent permitted by law, Tedy Development s.r.o., its directors, employees, contractors, suppliers, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to:

• Loss of profits
• Loss of revenue
• Loss of business opportunity
• Loss of goodwill
• Loss of data
• Reputational harm
• Business interruption
• Cost of substitute services
• Losses caused by third-party platforms
• Losses resulting from your reliance on reports or recommendations
• Losses resulting from changes in AI or search systems

To the maximum extent permitted by law, our total aggregate liability for any claim related to the Service will not exceed the amount you paid to us for the Service during the three months immediately preceding the event giving rise to the claim.

If you used the Service for free, in beta, or during a trial, our total liability will be limited to EUR 100.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

30. Indemnification

You agree to indemnify and hold harmless Tedy Development s.r.o., its directors, employees, contractors, suppliers, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising from or related to:

• Your use of the Service
• Your Customer Data
• Your violation of these Terms
• Your violation of applicable law
• Your infringement of third-party rights
• Your implementation or publication of recommendations or generated materials
• Your misuse of the Service
• Your failure to obtain required rights, permissions, or consents
• Your monitoring of brands, competitors, websites, keywords, or markets

31. Suspension and Termination

We may suspend or terminate your access to the Service if:

• You breach these Terms
• You fail to pay fees
• Your use creates security, legal, operational, or reputational risk
• We are required to do so by law
• You misuse the Service
• You interfere with the Service or other users
• You provide false or misleading information

You may stop using the Service at any time.

Upon termination, your right to use the Service ends immediately. We may delete or retain data according to our Privacy Policy, legal obligations, and internal retention practices.

32. Force Majeure

We are not responsible for failure or delay caused by events outside our reasonable control, including but not limited to:

• Natural disasters
• War
• Terrorism
• Civil unrest
• Labor disputes
• Internet outages
• Power failures
• Government actions
• Changes in law
• Third-party provider failures
• Cyberattacks
• Pandemics
• API outages
• AI provider or search engine changes

33. Governing Law and Jurisdiction

These Terms are governed by the laws of the Czech Republic, without regard to conflict of law principles.

Unless mandatory law provides otherwise, the courts of the Czech Republic will have exclusive jurisdiction over disputes arising from or related to these Terms or the Service.

34. Changes to These Terms

We may update these Terms from time to time.

If we make material changes, we will provide notice by posting the updated Terms on our website, sending an email, notifying you through the Service, or using another reasonable method.

The updated Terms become effective on the date stated at the top of the document.

Your continued use of the Service after the effective date means you accept the updated Terms.

If you do not agree to the updated Terms, you must stop using the Service.

35. Order of Precedence

If there is a conflict between these Terms and an order form or written agreement signed by both parties, the signed agreement will control.

If there is a conflict between these Terms and general marketing materials, pricing descriptions, website copy, or promotional content, these Terms will control unless expressly stated otherwise in a signed written agreement.

36. Entire Agreement

These Terms, together with any applicable order form, pricing page, Privacy Policy, Data Processing Agreement, or written agreement, constitute the entire agreement between you and us regarding the Service.

37. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

The invalid provision will be interpreted or replaced to achieve, as closely as possible, the original commercial and legal intent.

38. No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision later.

39. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer these Terms in connection with a merger, acquisition, restructuring, sale of assets, or transfer of the Service.

40. Contact

If you have questions about these Terms, contact us at: